13 MR.DIY Stores in Davao honored with DTI’s Gold Seal Bagwis Award
DAVAO CITY, PHILIPPINES, APRIL 9, 2025 – Leading home improvement retailer MR.DIY proudly announces that 13 of its stores across Davao Del Norte and Davao del Sur have been honored with the prestigious Department of Trade and Industry (DTI) Gold Seal Bagwis Award.
This achievement underscores the company’s unwavering dedication to customer satisfaction, ethical business practices, and high standards of quality.
MR.DIY Davao Region proudly receives the DTI Gold Seal Bagwis Award for Excellence in customer service and fair trade practices.The DTI Gold Seal Bagwis Award recognizes businesses that champion consumer rights, customer care, and service excellence. MR.DIY’s commitment to delivering superior customer experiences is evident in its operations nationwide, making this recognition a significant milestone in the company’s journey.
Building a Legacy of Excellence
Since 2022, MR.DIY stores across the Philippines have consistently been recognized for their exemplary service and performance. That year, 12 stores earned accolades, including six Golds, one Silver, and five Bronze distinctions.
In 2023, the momentum continued as 15 stores were celebrated with three Golds, four Silvers, and eight Bronzes.
In 2024, MR.DIY maintained its drive for excellence, with six stores earning the Gold Bagwis Award, alongside two Silvers and eight Bronzes–a testament to the company’s proven track record as a responsible retailer in the Philippines.
Gold-Level Commitment to Retail Excellence
The following stores received the Gold Bagwais Award:
- MR.DIY Catalunan Grande Davao City
- MR.DIY Crisron Maa Davao City
- MR.DIY Centerpoint Matina Davao City
- MR.DIY Gaisano Mall of Davao
- MR.DIY Ayala Mall Abreeza Davao City
- MR.DIY Sunscor Grocerama Toril Davao City
- MR.DIY Gaisano Grand Mall Toril Davao City
- MR.DIY Gaisano Mall of Digos
- MR.DIY Gaisano Grand Market Place Digos City
- MR.DIY Digos City Business Center
- MR.DIY Sto Tomas Davao Del Norte
- MR.DIY Panabo City Davao del Norte
- MR.DIY Gaisano Grand Mall of Panabo
This latest recognition for the Davao-based stores reinforces MR.DIY’s consistent drive for service excellence and positions the company as a trusted partner in empowering consumers through ethical and quality-driven business practices. As MR.DIY continues to innovate and expand, the company remains committed to creating meaningful impacts within the communities it serves.
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About MR.DIY
MR.DIY is the largest home improvement retailer with more than 4,000 stores across Southeast Asia including Malaysia, Thailand, Indonesia, Philippines, India, Bangladesh, Turkey, Spain, Singapore, Brunei, Cambodia, , Vietnam and Poland.. The home improvement retailer has dedicated itself to making a positive difference in the lives of its valued customers by offering convenience at all its stores nationwide.
All MR.DIY stores are managed directly and the company often works in collaboration with other mass merchandise retailers or owners of malls or shopfront properties. MR. D.I.Y. stores offer a wide selection of — approximately 18,000 SKUs — across 5 major categories, namely hardware; household and furnishing; electrical; stationery and sports equipment products; and others (comprising amongst others toys, car accessories, jewelry, and cosmetics).
The company strives to put customers first by operating an innovative business that is flexible when it comes to providing a wide variety of products, good quality, and value-for-money, holding true to the Company’s motto of “ALWAYS LOW PRICES”. Visit www.mrdiy.com/ph/ and our official social media accounts at Facebook, Instagram and TikTok for more details.
About the DTI Bagwis Awards
The DTI Bagwis Program gives due recognition to establishments that uphold the rights of consumers while practicing responsible business where consumers get the best value for money. The program also encourages the setting up of Consumer Welfare Desks (CWDs) or an equivalent customer relations office inside the mall that will provide information to consumers and serve as a mechanism for the speedy resolution of consumer complaints.
All retail establishments can join the program:
- Supermarkets
- Department Stores & Specialty Stores
- Appliance Centers
- Hardware Stores
- DTI Accredited Service and Repair Shops.
To know more about Bagwis Awards, visit the Department of Trade and Industry (DTI) website at https://www.dti.gov.ph/konsyumer/bagwis-awards.