Job Description:

• Analyze technical issues, performing root cause analysis and proposing timely solutions.
• Escalate to other parties as appropriate • Participate in the project and implementation of the system.
• System integration, responsibilities for coordinate of tasks and resource related to system integration, validation of testing and implementation.
• Administration & maintenance of solution, user management, access rights/authorization management, adjust/update master data configuration / enhancements, create and adjust validation workflow, define approvers, escalations paths.
• Provide support and training for relevant system.
• Understanding / conducting user requirement and translate into system requirement document
• Provide guidance to Junior Executive when necessary
• Work closely with Finance, E-COM team members and vendor partner (if applicable).
• Able to assist in any adhoc tasks assigned by the superior 

Requirements:

• Candidates must possess at least Diploma or Degree in Information Technology or any related fields
• Minimum 3 years working experience in FICO, ECommerce with support and configuration
• Hand on experience in system support of Business Application
• Required language(s): English, Malay, Mandarin
• Systematics and positive problem-solving approach
• Strong planning, initiative and ability to work independently
• Able to work on both technical and functional areas implementation
• Experience in SQL, functions Stored Procedures, view functions and job scheduler is add advantage